Office for Relations with the Public (URP)

What is the URP?

The Office for Relations with the Public (URP) is part of the Press and Institutional Communication Service. Under Legislative Decree 29 of 3 February 1993, it handles relations between the Foreign Ministry and the public, its aim being to ensure that the ministry’s activities are as transparent as possible.

What does the URP do?

The URP supplies information on all sectors of the Foreign Ministry’s work. It publishes the website’s “Frequently Asked Questions” (FAQ) section, where you can find information on the activities and services of the Ministry and of Italy’s worldwide diplomatic and consular network.

More specifically, the Office can answer your questions on:

• The Italian diplomatic–consular network abroad
• Consular services and the protection of Italian citizens abroad
• Visas for visitors to Italy
• Safe travel abroad
• The promotion of the Italian language and culture abroad
• Schools and education abroad
• The recognition of academic qualifications
• Study grants for Italian citizens
• Study grants for foreign nationals
• Internships and competitive exams for employment at the Ministry
• Support for businesses wishing to internationalise

The office is open to the public Monday to Friday from 9:00 to 13:00 (How to get here). You can contact us by:

• Telephone
  (+39) 06 36918899
  Monday to Friday, from 9:00 to 16:00
  
• Email
  Using the Information request form to send your questions to the URP. You can write your question in English, French and Spanish, as well as Italian. We will reply to the email address you provide.
  
• Fax
  (+39) 06 3236210
  
• Letter, addressed to:
  Ufficio Relazioni con il Pubblico
  Ministero Affari Esteri
  Piazzale della Farnesina, 00135 Roma