Ministry of Foreign Affairs
and International Cooperation
Piazzale della Farnesina, 1
Main switchboard: 0039-06.36911
The MFAIC’s institutionalised and certified e-mail address: email@example.com
For information and announcements regarding Ministry activities:
Office for Relations with the Public (URP)
Due to the need to contain the covid-19 epidemic, it is hereby notified that the activities of the MAECI (Ministry of Interior Affairs and International Cooperation) Public Relations Office are temporarily suspended.
The service will continue to be provided by telephone and digital means.
Due to the ongoing COVID-19 health emergency, the Public Information Office is temporarily closed to the public. A continuing service is being guaranteed remotely.
Due to a number of attempted scams that used a mobile telephone number shown on the website as one of the contact numbers for the Public Information Office , the telephone service is also temporarily suspended. You can still obtain information by using the "Information Request Form".
Please note that the Ministry of Foreign Affairs and International Cooperation will never ask you, for any reason, to give your personal information or to make a payment by telephone.
Exclusively for requests of civic access (simple or generalised) in accordance with Legislative Decree 33/2013, please use the following dedicated channels:
-ordinary electronic mail: FOIA@esteri.it
-certified electronic mail: firstname.lastname@example.org
Exclusively for document access requests pursuant to Law 241/90 and subsequent amendments and additions, please use the following channels:
ordinary electronic mail: email@example.com
certified electronic mail: firstname.lastname@example.org
To request information, users are kindly requested to use exclusively the following web mail form: https://www.esteri.it/mae/it/servizi/sportello_info/domandefrequenti/faqrichiestainfo.html
In cases of proven emergency involving Italian nationals at risk (natural disasters, acts of terrorism, piracy, socio-political unrest abroad), the Farnesina Crisis Unit can be contacted on a 24-hour basis on 06.36225 or email: email@example.com
How to get here
The following certified e-mail address has been created solely for requests from other ministries concerning legally sanctioned spot checks regarding certificates and substitute statements (Law of 12 November 2011) :
WARNING: correspondence from other ministries only will be considered.